About this blog

Ramblings, thoughts, facts and opinions about political things - starting point council tenant participation with my land-lord Camden council and council tenant reps plus other housing issues, and whatever.


NOTE: I believe this account has been illegally hacked. Little clues have been left for me. They like playing games.

Sunday, 26 October 2025

24 Oct 2025

 Friday 25 Oct 2025

I was coming back from doing some grocery shopping and had just gotten off the bus and started to walk through the small housing estate nearby to where my flat is  and as usual i turned my phone camera on in case something happened i needed to have on record - and i notice white van very near to where i live and as i got closer i notice that its ro64 so continuing recording and he moved the van - [he was literally in the same place with van the week before going into flat c, when i was coming through the flats from shopping - a co-incidence? hmm or something else. ]and got out just as i was trying to get into the house where i live and he said something and came closer to me [approached me, i didnt approach him] and started filming me. next ph comes out and she shouting wrongly claiming im approaching her - when i wasn't [all the while im still filming] flat c still shouting ..approaching me, and im saying im not you are approaching me, even ro64 tried to get her to move back from me. 

shes giving it the mouth, so the neighbours can hear and as usual 'she who shouts loud enough for others to hear' is so telling the truth? nope as usually shes sprouting off bs to make me look bad etc etc. 

she threatened to call police again. i phoned them and was told they wouldnt be coming down but a cad number was sent.

not long after 2 male met police turns up at my door and im being arrested again - for breaching a anti harassment order from the courts - to not approach a r064, anyone attached to flat c and that his name was XX - that name sounds familiar i thought. i tell the coppers no its not called what you said, it doesn't say what you said, it doesnt even mention that name. copper says he had just seen a recording of me appraoching her. 
no i didnt i says she approached me and i said i filmed it and tried to show them the footage but they didnt want to know. they where there to arrest me and cart me off it seems and nothing i could say etc was going to change that] turns out they had to hang around in my flat for longer that usual as their wasn't a police van available as yet.... anyway
after hours of being traumatised again, my anxiety level going sky high, thinking they where going to kill me etc etc etc and a number of lies from various custody police, one of them that they had to keep me in police custody until i was brought to court sat morning - so from about 5 or so pm friday eve i had to against my will again, stay in police custody. the custody sargeant/s [2 of them i was told when asked] the female was lovely [considering the situation] and was doing the 'booking me in' on the computer whilst the 2 'foot soldier's who brought me in stood either side of me at the counter, one moving about very impatiently. anyway they eventally went and blah blah ..... the usual ....... and hrs later me asking to speak to whoever is in charge at the station as i wanted to try and make sense of why i was there .... evently i was allowed out to go speak to male custody sarg who was sitting behind the counter at computer. 

and im thinking his hair is quite striking. next thing someone came to cell whilst im in it opened the hatch thing produces a handheld dictation machine and says 'im arresting you, blah blah 2009 ... blah blah. huh i thought what the fuck is going on. it was the custody sargent who had let his hair down [literally] 

seems that the arresting copper [or someone else] lifted the name from 2009 and applied it to ro64... 
earlier when speaking at the custody desk with male sarg hes saying its all on the computer - that he was looking at but i didnt see.how can it be.... they are stitching me up and so blatantly. 

turns out after that shift had finished and the new shift came on, i was released without charge but on bail [on bail? wft this needs sortin out] 

it was a mistake. a mistake?   though i don't know his name etc i think he was sargent, he apoliged for what had happened and couldnt have been nice enough .... mental health person and appropriate adult person was there and we chatted a while - they couldnt have been nicer either. 

looked like what had happened was [i will find out for sure later] that flat c or ro64 or both had phoned up
the police, and 2 males where dispatched to go get me. i think someone else was contacted as well but i don't know for sure yet. 
what they had done was take something that was on the police data base from years ago and attached it to flat c and ro64 including a restraining order. 
a 'mistake' they claim. and im wondering who came up with that one?

so thats false arrest, false detention and again traumating me, etc etc. well done.

------------------------

what i know from having [non-aggrivatve] arguments with a few police officers is that they do not know the law as well as they may think they do. i know a little, and i knew enough to know that they are not immune from being prosecuted/sued for their bad actions, as one officer claimed to be .... not true i says, and he back tracked on that one.  
i think in most cases they know they are acting illegally etc [exceeding their lawful/legal] authority but they do it anyway - maybe thinking they will get away with it or maybe they really don't care if they do get pulled up and lose their job, sent to prison etc or are delusional.

they have way too much legal authority to arrest, detain etc etc people than many coppers can professional handle, they mis-use/ abuse these powers and to the detriment of others, many who imo do not deserve to be treated the way they have been by the police. 

There is also the processes that say from arrest, they 'have to' follow which could be changed, they are not written in stone, they are not the ten commands sort of thing. its the same with the courts and some of the actual laws, common or legislation some that do not imo make sense, and are unfair. and bad law making or implementation has victims and victors and some really do not deserve it. imo. i very much believe in deserving and underserving. 

end note
another procedural issue to do with the courts is that of the serving of court summons or requisitions and how in the case of ones that are send out by post, which as far as i am aware are deemed to have been served if a few steps are taken] even if the person who the summons was sent to, doesnt receive the document. 
and no checks or anything are necessary for when if an arrest warrant is issued, for the police or whoever to actual check before arresting someone.... and when they do to actually follow what the order says and not make up the law [ to suit themselves or others] and exceed their powers [again]. this is something i have experienced. 

so many procedural things i think need tiding up within how the police operate to do with processes 
they 'have to go through' and some when 'mistakes' happen right from the start, they can be sorted and do not need to go through the whole distressing etc thing of detention etc etc until court hearing. 
this is done at unnecessarily at times to frustrate/distress and punish the person. 

lastly, the police and implementing Reasonable Adjustments under the Equality Act 2010 [s20 duty to make adjustments here ] and other Human Rights are not taken seriously - i have had to keep repeating myself  and say 'where are my human rights' where are the 'reaonable adjustments' i am legally entitled to as a disabled, vulnerable person - where are they, i want them, [does that sound demanding? considering the situation and unjust processes etc and being traumatised and feeling like im being tortured, i think me 'demanding' my rights occasional and i don't usually make demands' is justified. 

27 Oct 2025
I said to xx I could see how the fraud/set-up against me by xx was being played and was asked to explain what i mean't [words to that effect] i hope i was able to explain clearly and make sense. i think they are easy to see, but not so easy to get enough evidence to get someone the sack or investigated and charged/prosecuted for, so in some ways they are clever - in the processes used but i think they rely on other people who may not be part of the gang but have been pulled into the fraud - and who know if they don't keep their months shut they will be intimidated or even stitched up themselves. 

even the police appear to be in on it. All sorts of bad practices are shown, from not following procedures where the decision to to have arrested and detained you is supposed to be reviewed  after 6 hrs and so on and so on. the 

Police and Criminal Evidence Act 1984 (PACE) – Code C here 

" 1.0 The powers and procedures in this Code must be used fairly, responsibly, with respect for the people to whom they apply and without unlawful discrimination. Under the Equality Act 2010, section 149 (Public sector Equality Duty), police forces must, in carrying out their functions, have due regard to the need to eliminate unlawful discrimination, harassment, victimisation and any other conduct which is prohibited by that Act" 

They don't have in place any Reasonable Adjustments that protect disabled vulnerable people who may be arrested/detained for even minor/summary stuff - from being harmed, traumatised, etc etc when they are forced to go through the usual processes. 
Laws that are there to protect some people from abuse/harm by local authorities [such as s15 of the Equality Act 2010 here ] and  s20 adjustments for disabled people here  need to be brought to the attention of the courts because they are in my view, abuses of processes - not complying with the law they are supposed to be complying with. 

They cast serious doubt on the integrity of the Met Police - to carry out their duties in a fair/just way and without fear or favour etc etc. 

They also make up their own law - and they don't have the authority to do that, and it is often at the detriment to a person/s who is vulnerable, etc. Some even end out in hospital after contact with the police, some end up dead - all down to bad/criminal practices. they have way too much power and don't know how to use it in a responsible professional way. 

They use their powers of arrest in a very disproportionate way - and this isnt always necessary 

High Court decision restates the law on necessity for an arrest to be lawful here 




additions
threats to destroy or damage property    - this crime the police didnt even arrest ph for 

Perverting the Course of Justice        - this one is  blatant lying that police didnt correct which adds serious doubt to much of what she says


18 feb 2026
ive watched the recording i took on my phone of 24 oct 2025 - of michael mansano and petra hind approaching me outside the front door of where we live. 


                                                  he was parked up to on the corner when i got to where i live so i took a photo as he keeps harassing/intimidating me and i wanted to get evidence of him hanging around where i live a lot, even in the daytime when he is supposed to be working for camden council. 



when he saw that i had my phone pointed at the van, he moved van closer to where i live and got out and walked towards me


then he came very close to me and had his phone right in my face 

























then she came out and walked past me then they both went to walk over to the council van, but she stopped and looked back at me 




then they both came back over to where i was and stood there - both looking like they where enjoying intimidating/harassing me  




then they moved closer towards me really close to me and i was feeling very anxious and intimidated by them



she also 2x told me she had been assured i was to be found guilty [words to that effect[ in regards to the trial.

she then lied and said again loud enough for others to hear that i had approached him [i hadn't] and i had approached her [i hadn't] 

the police seemingly being easily manipulated and not doing proper investigations and the truth not mattering much [imo]  didnt challenge her - police had either lied about seeing a video of me approaching her or she had told them i had, or she had edited video from his phone to only show a picture of me near them - no actual footage of me approaching them, 
she had done that before with another photo, she claimed was me chasing her down the stairs, when it didnt show any such thing and the police didnt challenge her. 

they take her word for things they really shouldn't but thats how they are - they throw things together as 'evidence' put it to the court, get a district judge they can rely on to pass it through with out much scrutiny 
and who holds a below par hearing - and no transcripts of hearing, and all play along with it including the defence lawyers. 


flat c petra hind has been doing the slamming of the doors and running down the stairs today causing a nusiance again

ive got video recording of her and michael mansano where you can clearly see they have approached me
she later on phoned police and got me arrested for approaching her - she and he appraoched me - she may sound convincing at times but imo she believe hers own lies

police claimed to have seen a video of me approaching her, which i think is bs or that she edited it to make it look like i was near them and then claimed i had appraoched them - without needing to show that i actually had. the police are easily manipulated ive found.

its the 2x time she has produced a photo and claimed that me doing blah blah [when it clearly doesnt show it] yet police don't question it, and despite it be able to undermine the prosecution, its 'rigged' imo so any old nonsense/lies are taken as fact by them and the courts

the truth doesnt matter - what matters is that they get convicted someone like me - its helps the prosecution to have close connections to the local council and one of them moves in with the witness and harass's and intimidates me and gets away with it -

and having not so great lawyers who my cat could put up a better argument etc doesnt help... and then keeping things from you and procedure rules not being followed etc etc
its so fucking disheartening having to go through that and not really having a fair chance because it was already decided months previously. it sickening, and it shouldnt be allowed, but it is.

the single district judge has a lot to answer for imo
imo she knew about and had been coached about various lax police and court procedures
..

Saturday, 20 September 2025

Working for Camden Council

 work in progress

https://www.camdenjobs.co.uk/working-at-camden

I have used FOR in the title instead of AT as to me they denote different things 



"To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

Camden is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment." 


This is what ive had to put up with for many years with tenant petra hind from flat c - she now has a bloke who works for camden council living with her who drives around in a white van with camden council on it and he slams and bangs the doors like she does. 

This is done on purpose i believe, to harass me as they/she knows the loud bangs/shutting of the doors upsets me, causes me alarm at times and is an attack on my senses. its bad enough when its done without thinking, but when its done deliberately to cause upset/harm to someone thats another matter - this is behaviour neither landlord or police take seriously. 


me at accident and emergency at the royal free hospital - this is what petra hind and camden met police did [for camden council i believe] 


this seems to be acceptable practice in camden.

This is because camden council landlord don't accept responsibility for abuses/malpractice/etc they have committed against some tenants, against me. 

They allow situations to build up and up until something happens that may result in a tenant getting arrested - like in my case. 

2017 - was when the then tenant moira hogan, lived in the flat below me, began her scam/sham to do with water from my bathroom leaking down into her kitchen. 
it was a scam, i never saw any evidence of any leaks coming through her ceiling [other than 1 time when it actually was a water leak, and i knew what had caused it and it was fixed] the rest was made-up and the councils plumber went a long with it - why he did i don't know but he did and so the rest of them did even if they had doubts, even if they didn't see any evidence of a leak. 

this resulted in the council repeatedly trying to get into my flat. and it caused me a lot of stress/upset. they wouldn't believe what i was saying about it being fake [they knew i know they did] it was easier for them to go along with what moira hogan and plumber [whose name i don't know] where saying etc than to investigate it properly. 

2019
2020 - then housing estate officer has the communual lights changed from easy to use switches to the push lights that you have to push/thump to turn the lights on but which kept switching off halfway down the stairs sort of thing, and where dangerous, especially to me as i have mobility problems and take longer than the tenant in flat C getting up and down the stairs. this lighting change was done behind my back [i wasn't consulted, or anything] but flat A and C knew about it. 

as well as the communal lights, a so-called electrician from the council wired up a door bell for flat C [from outside to into flat] that ran along the wall, up the main stairs wall - that was in the way of the top of the hand rail that i have to grab hold of to get down the stairs. then later on he put the white casing around the wire, that not only is ugly looking but which restricted me from getting down the stairs [by holding ont the hand rail] 
by this time i was so fed up, so stressed out by all this i took the casing off the wall. 

later on in 2020 during the lock-down period the landlord decided to come to where i live [6 of them] to get into my flat because of 'water pouring down' into flat A - oh yeah lets have a look then i says but moira hogan wouldn't let me so they continued to go along with it and at first called the fire bridgade out who i didnt let in. they went away.
then they called the police out. who didn't get in and they went away. 
and off the 6 mauraders went without so much as a sorry to me or anything. 

this upset me very much, and was just another case of the council and tenants causing me stress/harassment without any thought or regard to my wel-being despite them knowing i haven't been well for a number of years. 

in march 2020 just before the lock-down i had a heart attack and ended up in hospital for 5 days/nights after having various procedures done on me to unblock the artery on the outside of my heart [then a stent put in] and later on various meds im still on. 
i informed the 2 tenants of the heart attack, i contacted the housing estate officer - i part blamed them/2tenants for me having the heart attack due to all the stress they piled upon me. 
not one gave a 4x about how this had affected me. and they still don't. 

2022 -  [flat A] camden council housing estate officer for kentish takes court action against me to gain access to my flat - to 'fix' pretend water leak.  
{flat C] the then community safety officer for kentish town [ ex-police] was dispatched to come to my flat and  give me court papers [at the time petra hind had used another tactic to get me evicted/harass me by using the housing office/community safety people to come for me - it was a 2 pronged attack [the moira hogan issue and the petra hind issue] the nhofficer for kentish town being the visible [ i say visible because she may have had a senior council officer instructing her, but i really don't know] council housing officer behind the actions. 
[nb i may have some of the dates mixed up - a lot has happened over the years and they like to confuse and muddle things - i will correct any days i may have gooten wrong] 

[flat A] in three 30minutes sessions with 3 different judges at the county court in gee street, and my submitted evidence of what had been going on and camden council admitting via the barrister they 'may have exagerated' [she was lovely to me and i apperaicated it] 
i didnt stand a chance really as at first the judge put the frighteners on me with talk of prison etc - 
and then the 3rd and last meeting i missed half of it due to delays on roads[the bus] getting me to the courts and by then the judge had granted camden council an injunction giving them access. 

the way that both attacks on by A and C where 'executed' seems like they were old hands at such things [could have had help/advise sort of thing] from others i wasnt aware of] both had worked at camden council, still had connections that i didn't have. 

at the same time tenant in flat C had tried to make me have another heart attack or a breakdown by calling on various people to come to where i live to cause me harm. i had already had a mini breakdown at end of 2017/6 to which i was still recovering for and which i had to wait over 2 years for talking therapy and was still having taking therapy when lock down started [online zoom meetings]. 

they just piled on the stresses and i do believe that at the very least tenant in flat C wanted me dead - she had shouted so at me a week after i came out of hospital. i have the recording. 

because at the time and still, i have anxiety, etc and they won't recognise me as actually having disabilities
being vulnerable [they being the housing tenancy/repairs part of housing] and they abuse me and generally treat me like im a nobody.  they expect me to behave like nothing has happened, that they havent aggraivated me, inflammed conditions i have and associated behaviours  but because i have behaved at times in a way they don't like, im the one who gets arrested  and held against my will for 24hrs - which inflammed aggrivated conditions even worse than before. 

i will not forget or forget this, or let them forget it. 

Camden Council Constitution here
article 13 officers here
"13.07 Conduct 
Officers will comply with the Officers’ Code of Conduct set out in Part 5 of this Constitution. " part 5 here 
13.08 Employment 
The recruitment, selection and dismissal of officers will comply with the Officer Employment Procedure Rules set out in Part 4 of this Constitution" part 4 here 

exerts from part 5 officers code of conduct
"The people who live and work in Camden are entitled to high-quality services and a high standard of behaviour from all our staff. This code of conduct helps to achieve these aims. " 

You are expected to: ➢ give the public the highest possible standards of service; 
➢ do nothing inside or outside working hours which could damage our reputation; 
➢ behave honestly; and 
➢ follow our policies and procedures all the time.

does 'high quality services include providing unoffical works and the 'servicing' of single female council tenants and harassing etc other female tenants on behalf of the 'serviced' tenant?


Resources and Corporate Performance scrutiny committee - mon 14 july 2925 here
8. Leaders Annual Report
9. insight, Learning and Impact report 

" A member raised concerns about the level of housing repair complaints and the responsiveness of neighbourhood housing officers. Director confirmed that focused work was underway, they added that communication with residents was also being addressed and that improvements to Contact Camden remained a priority. Members raised specific issues with not receiving responses from Housing officers. The Cabinet Member agreed to investigate these specific issues of non-response." 

" The Committee requested a further update on housing repair performance and asked for a follow-up on resident access to council services, including both telephone and digital contact. In response to questions raised about Housing, officers agreed to seek an update from the Director of Housing on the life cycle of repairs, complaints and sign-off procedure, resident communication and follow-up and clarity around tenant access enforcement procedure."


25 Dec 2025
going on my experience - of a few scams/shams that tenants where i live have been involved with [aided by some housing officers] its probably a lot more common than people may think. 

The first time I knew/saw that I was experiencing a scam[corruption, fraud involving council tenant and council worker/employee was to do with former tenant in flat A below me - this was to do with the fake water leaks she kept reporting started in the last months of 2017. Ive done a post or 2 about it so won't go int much detail here 

And it is set against a background of [other stuff going on around housing, living here etc] 

and involved 2 tenants where i live working together at times to make up stories about me, my behaviour etc etc and running to whoever happened to be the 'front line' housing estate officer at the time. there may have been some truth in the stories but not all, they add lies to beef it up and make me look at bad as possible. this is a tactic ive noticed some others using. 

to. continue

Tuesday, 12 August 2025

Anti-Fraud and Corruption Investigations

WORK IN PROGRESS

Anti-Fraud and Investigation Team (Camden Council) here 

"The team's main objective is the prevention and detection of fraud, corruption, bribery and irregularities committed either with intent or through bad practice. The team is also responsible for the administration and monitoring of the use of the Regulation of Investigatory Powers Act (RIPA) and the Council’s policies on money laundering and the Bribery Act. "

- the page mentions the Regulator for England and Wales: the  Audit Commission which disbanded in 2015, website  here   and replaced by  here 

The Audit Commission Act 1998 here  [original version] - repealed here by the Local Audit and Accountability Act 2014 here  and which came into force here


https://www.housing-ombudsman.org.uk/2024/11/28/special-investigation-into-camden-council/

In the above investigation report by the Housing Ombudsman into some area's of service provision by camden council housing repairs department - key issues include:

             - unlinked repair histories 

             - neglected follow ups on inspections 

              - stalled repairs lacking inspections

             - poor record keeping 

             -   repeated unsuccessful repair attempts

               and poor communication with residents. 

" to improve the management of repairs the report recommends the landlord establish a systematic process for tracking outstanding repairs to completion."  
 

                                                  

/////////////////////


around 2002 - haiten patel housing benefit fraud. i can't find or have access to any write up about the case but there are references to it. 

 2007. https://www.thecnj.com/camden/061407/news061407_10.html "We are disappointed that the full scale of the fraud could not be recognised by the courts and tougher sentences given.

2016. https://www.camdennewjournal.co.uk/article/town-hall-bathroom-fraud-convicted-council-official-vows-to-break-silence


others

https://en.wikinews.org/wiki/Mayor_of_Camden,_London,_arrested_in_benefit_fraud_inquiry

https://www.thecnj.com/camden/011807/news011807_02.html   jail for £600k town hall fraud



information request reply here tenancy fraud - camden council aug 2024 


update 7 nov 2025

other cases

Guildford Borough Council    here  Missed red flags led to council overspend running into millions of pounds, independent investigators find =jan 2025

https://www.bbc.co.uk/news/articles/c87173ekyz2o An investigation is under way at Guildford Borough Council following “an issue” with the housing maintenance department. sept 2023

 

camden council 

audit and corporate governance committee - wednes 24 june 2020 

item 8 Internal Audit Annual Report 2019-20 

Additional documents:


 update 26 nov 2025 

Audit and Corporate Governance committee - 27 Nov 2025 HERE 

item 6. Minutes [from 2 July 2025 meeting] HERE  

  • item 8.  2024-25 ANNUAL COUNTER FRAUD REPORT  

    • Part 2 " Questions were asked and answered regarding the Metropolitan Police’s responsiveness to requests from the Anti-Fraud and Investigations Team and the difficulty sometimes experienced in obtaining further information from whistleblowers." 

             12. ANNUAL REVIEW OF THE COMMITTEE'S EFFECTIVENESS


Wednesday, 7 May 2025

Another Ombudsman finds Landlord at fault

the below copied from local government lawyer HERE        

Council to implement action plan addressing backlog of “several hundreds” of medical priority reviews after Ombudsman finds fault in housing priority case

6 May 2025 

Camden Council has agreed to produce an action plan to address a large backlog of medical priority assessments and reviews, following an investigation by the Local Government and Social Care Ombudsman.

During the course of the Ombudsman’s investigation, the local authority confirmed it still had several hundred reviews which were overdue.

In its report, the Ombudsman had noted similar backlogs in decisions it made in early 2024 “and the council has provided no evidence of significant progress in that time”.

The Ombudsman said the action plan should set out time-limited targets for how the council will reduce the backlogs and include arrangements for the plan to be monitored by a suitably senior council officer. 

The LGSCO’s investigation was prompted by a complaint by a resident (Miss X) about delays in how Camden assessed her priority for social housing.

The Ombudsman concluded that there was fault in how long the London borough took to assess Miss X’s medical priority and review its decision and in how it then communicated.

In addition to production of the action plan to address overdue reviews, the council has agreed to apologise and pay Miss X a financial remedy of £450 in recognition of the distress caused.

Miss X had complained about how the council decided on her priority for social housing in 2023 and 2024.

The complaint was made up of five grievances, with the resident claiming that Camden:

  1. took too long to decide her request for medical priority;
  2. failed to send her a written decision about this;
  3. had not given her points she was entitled to for the length of time she had been on the waiting list;
  4. had still not completed the second stage review she asked for in May 2024; and
  5. communicated poorly with her throughout that time.

As a result, Miss X argued that she did not have the right priority, could not properly prepare her request for a stage two review, could not bid on properties for around six months and was caused significant avoidable frustration and uncertainty.

Miss X had applied to the council’s housing register several years ago and was awarded points for living in overcrowded conditions.

In late 2022, she submitted a medical information form requesting medical priority, which the council received. However, it refused her application.

Miss X asked for a review in mid-March, and in May 2023, the council asked her to complete an updated medical questionnaire, which she returned in June.

Although Camden sought further medical advice in October 2023, it did not inform Miss X of its decision until February 2024, despite her chasing them multiple times, the Ombudsman said.

After the council still failed to provide reasons for its decision, Miss X complained and repeated her request for the reasons so she could prepare her stage 2 review request.

The council upheld her complaint but once again failed to provide its reasoning.

Miss X complained to the Ombudsman in June 2024 due to the ongoing failure to receive a proper explanation.

The council finally sent its written reasons in September 2024, although the letter was dated July.

The Ombudsman found fault with all three rounds of delays, as well as finding that total delays of around 16 months caused Miss X “significant and prolonged distress, frustration and worry.”

Additionally, the Ombudsman described Camden’s communication with Miss X during her request for medical assessment and the review process as “very poor”.

With the resident having chased the council several times during the period, with each failing to achieve a response, the Ombudsman found that the lack of communication was also fault.

Camden had delayed responding to Miss X’s complaints, failed to explain those delays, and repeatedly neglected to provide the written reasons she requested, the Ombudsman said.

Poor communication and failure to address her main concerns had caused avoidable frustration, and the Ombudsman believed that the £110 compensation offered to Miss X was inadequate.

However, the Ombudsman found that while Miss X was prevented from bidding on properties during the delay, the fact that she did not have the correct medical priority made it unlikely that she would have been successful if she had been able to.

Therefore, no fault was attributed to Miss X not being able to bid on properties.

In addition to apologising to Miss X, paying her £450 in recognition of her distress and implementing an action plan, Camden will also distribute the findings on the complaints handling to staff responsible for responding to housing complaints, reminding them of their duties.

A Camden Council spokesperson said: “We are committed to supporting all our residents in housing need, and we are working hard to help more of the 8,000 families on our housing waiting list to move into suitable homes sooner.

“Key to this is us providing a timely and accessible housing allocation process to all of our residents. In this case, we fell short of that, and we would like to reiterate our sincere apology to the resident affected.

“Since the Ombudsman’s review, we have reduced the number of medical priority housing applications awaiting assessment by two-thirds. We have also introduced improved processes for assessing medical priority and increased the number of staff supporting residents through the medical review process.

“This is part of our commitment to keep improving our housing services to ensure that every resident receives the support they deserve.”

Harry Rodd

Wednesday, 23 April 2025

Noise Nuisance

work in progress

Why does the landlord ignore the issue of slamming doors, etc within dwellings they rent out? 

I don't know about other Camden Council tenants but the slamming of doors by other tenants [not of your household] can have devastating effects on other tenant/s. When this form of noise nuisance is done on purpose to cause harassment to another tenant, its doubly harmful/upsetting. 

If you live in a small building where noise insulation is non-existent and the landlord won't do [such]  much needed works it can be very depressing and unhealthy. Your living environment does matter to general health and well being but still so many people are having to live in un-suitable housing. 

I have been experiencing this for many years and its affect has been at the detriment of my mental and physical health - being disabled etc doesn't help ignite the authorities to provide you with some sort of safeguarding against such abuses and yes i class them as abuses [on my senses] and upon my right to privacy. 

the non responses [or very slow processes when such things are reported or having to repeatedly keep reporting]  are very frustrating and can lead to all sorts of neighbour problems. 

Its horrible living here, and if you are disabled/ill its worse. 
this small street property converted house that now has 3 seperate 1 bedroom flats has been turned into a dumping ground for 'problem' tenants, in my view. 
I can feel the toxins at time very strongly and it just reminds me of how far down the ladder of 'nobodies' i really am living here etc.  

update fri 25 april 2025
i feel so alone and isolated with some of the housing issues i have, the police won't help me the land-lord won't help - im a leper - nearly 60 y/o female who have various medical conditions that make it difficult for me to do what i used to be able to do. im having a cry - yeah im feeling sorry for myself, life is shite then you die. 
so called past friends walk away, family as well. none understand what its like being me, looking at the outside from within me. 
im too much hard work i suspose and now its too late for me. just let me sort my business out and give me a pill so i can sleep for a long long time. 
yeah i have depression and anxiety, not that anyone including the government takes them seriously, even on top level dosage of anti-depressants i feel depressed, low, anxious, hopeless. The landlord for one barely recognises disabled/ill tenants and the police they just stick the boot in, like i thought they did to me [kicking me when im down]. 

sun 27 april 25
4am this morning and im hearing very clearly the sex noises from flat c petra hind - who has moved a bloke in who has a white van. i don't want to hear that ffs, yuckyyyy. so i turned radio on to drown out the noise and then later on i can hear the yucky noise again around 5am.... i really don't feel safe here either and as for going out im going to try and get a panic alarm sort of thing  because if i come across her and the new b/f i might have such a panic attack that i may need help. im dreading it. 

update
later on in afternoon i could hear the sex noises again which where freaking me out and harassing me so put music on again.
there are 2 little children next door. 

mon 28 april 25
10.20am 2x hard slams C flat door 


mon 19 May 2025
im finding it so much harder to get out and about [even doing housewrk etc] due to the pain in my lower back, thighs, other areas where i have musculo-skeletal problems that i have had treatment for for a least 10 years. I don't know if its the stopping of the 8wk course of steroids i was prescribed by the hospital [to help with pain] that was inflammed x10 and more by what tenant in flat C did and what the police did. 
Because i believed i was being set up, and which i still do. I believe they wanted me dead or at least in hospital again with another heart attack] 

I felt traumatized, tortured, that i was going to die. both know i haven't been well. 

yet i still had to come back to flat and live here with tenant living above me. i could hear her every day, she continued to [on purpose] slam the doors. the state i was in and the landlord didnt give a 4x, just like when I had a heart attack [in hospital for 5d/n's]  when i went out i was walking around in a daze, not fully believing what they had done [ and my reaction to it] they have aggravated various conditions 10x plus and i was in excruticating pain. on top of the steroids i also had anti-depressants dosage increased because i though i was going to break down and never be able to get back up again. i was, still am a mess. maybe i was a mess before that but now im a bigger mess. 

thurs 22 may 25
7am and 7:25am - very loud slams of main front door causing me upset, distress. flat A. 

later on C slams flat door stomps down the communal stairs and slams main front door - causing distress again. continuing harassment of me. in my experience of approaching both landlord and police about the issue neither will do anything to stop the harassment, in my view they just sit back and let it carry on and if things gets out of hand, its usually me who ends up in trouble. 
its like entrapment where im being poked, etc and if i react 'inappropriately' or try and defend my against the abuses, im the one who gets arrested etc. the police stick the boot in when you are down. 

12 noon c slams flat door again 

23 may 25
flat C is still slamming the doors and is stomping about and dropping things above my bedroom a lot more than she used to. this causes me anxiety and distress not only because i spend more time in this room due to ny conditions and i need it to be a a lot more of a quiet zone than the other areas/rooms in my flats and now she is making more noise which i think she is doing on purpose to harass me. why is she so spiteful? 

flat A is also slamming doors eaither very early in the am [like 7am or very late at night like 3/4am] 
i think he mimics flat C as she has been known to do the same late nignt early am door slamming. 
its horrible living here and the housing office just ignores the issues [literally ignores emails i send to them as well] its unprofessional in my view. they never explain why they are doin this that or the other so one is left in the dark about things. as a camden council tenant i am of no value to them - unless the rent isnt paid and then they would be quick to contact me and make all sorts of noises and threats. 

sat 24 may 25
everyday tenant in flat C slams her flat door on purpose to cause harassment to me. today is the same.9:44am. sometimes she will on purpose [imo] put on shoes with heels, stomp down her flat stairs, open flat door and slam it closed them slump back upstairs. she usually wears trainners. 

loud bang on flat c bedroom floor above my bedroom, stomping about. 

i have put radio on to try and drown out the intrusive noise/harassment by flat c. this is how i live and despite complaints made to landlord about it [which they ignore] it just gets worse. 

wed 28 may 25
 c slams flat door

thurs 29 may 25 
8pm - male visitor made a racket when he and she got near flat c - [so i could hear] then went upstairs and banged in bedroom above me- 

mon 2 june 25
flat c is stomping and banging about a lot more, in her bedroom which is above mine - its very annoying, distressing etc and done on purpose imo to cause me harassment - also its anti-social behaviour and i have reported her a number of times and nothing seems to be done about it.
this is on top of the door slamming where she now keeps coming down to her flat door and slamming it, then goes back upstairs. sometimes she put shoes with heels on [she usually wears trainners] so that more noise is made. she knows that im not well but that doesnt stop her. 
she is another one who goes running to council, police etc if you so much as say boo to her - some truths yes but adds lies to make things look worse than they are - like claiming i chased her [down stairs] with a hammer - i chased her haha.yeah right . then ran back upstairs.   i can just about shuffle when i need to speed up my walking,  let alone run. she emphasised how i wanted to murder her, blah blah. she wasn't in fear as she kept opening the front door with her key when I kept slamming it shut in her face - because i wanted her to fcuk off and leave me alone, but no she won't.  some people seem to lie as easily and as normally as they breath in air, its second nature to them, they see nothing wrong in it even if it causes others harm. 

she also mentioned something about another heart attack being due [in regards to me already having had one - just before the lock down march 2020] where i spent 5 days/nights in hospital then had to come back to this horrible housing environment with the tenants [petra hind and the then tenant moira hogan] and landlords housing officers harrassing me. its been going on for years. 

she also tried to blame me for 'blowing' the communual lights' when all that happened was that she, yes she had turned them off [landlords electricity account in main box on wall of communal area] she was there when she shouted up/at me at i had blown the lights. she is a fitness instructure and fully able to get up to the box wall [with isnt locked] and do the deed. she can also run up and down stairs quite well. 
the lenghts some people will go to to set up people is staggering. 

3 june 25
12.10pm C slammed flat door x 2 on purpose again imo to harass me 

5 june 2025
7.50am 
since 6am tenant in flat c above has been banging and stumping about above my bedroom. its very annoying and distressing. its done on purpose to harass me. 

fri 6 june 23
flat C carried on with noise through-out the day and evening. 

around 10.30am this morning  flat c door slams shut. 
the day before i heard her shouting a bit above my bedroom y/d and stumped on her bedroom floor [which is my bedroom ceiling] she is in her flat mostly - im in mine mostly as well, mainly needing to lay down/rest then try and do housework or go to an appointment/grociy shopping sort of thing. 
i hate this place - its a smelly dump with some not very nice neighbours. this is all im good for i susppose/ some may think. 

10 june 2025
10: 25am flat c stumps down her stairs opens and slams flat door - slams main door, causing a nuisance

12.15pm flat c door slams again causing me harassment

11 june 2025
flat c banging above my bedroom, slammed flat door 9:51am and main front door
11.25am slammed flat door
the door again 3.15pm

19 june 2025
flat c started with the stunping/thumping about above my bedroom - at 5.50am this morning - its getting earlier. 

flat a - y/d in the afternoon noisy pump vibrating through my hallway floorboards and could hear from in my bedroom -annoying, frustrating, harassing. 
then later on around 9pm its another noisy power 'thing/tool] that flat c called down to him about. i just turned my music on louder to try and drown out the noise. again its harassing. 

its constant harassment living here - landlord and police care little [zero] about the problem. i know that as i have tried many times with them about it, they are not interested, give no feedback - couldnt care less. thats the impression i get, have got for many years. 

update 9.30am - flat c banging about above my bedroom again. 

c again 10.00am slams flat door. 

update c slams flat door again

friday 20 june 2025
2.27pm c slammed flat door, walked heavily/noisly up her stairs and mumbling to herself loud enough for me to hear. she has done this a number of times - to annoy me imo - further harassment. she knows i can hear her, that my flat door and living rooms are very close to her flat door, that there isnt any insulation at all in the building. 

update c is doing the running down her stairs then opening flat door, running down the small stairs - then creeping back up to her flat again - then talking loudly in her flat so she can be heard. she is no more frightened of me or that i might murder her than she is of a little kitten. if anything she poke me into reacting - against her, i think 'they' know that but choose to go along with her to fcuk me over - because they don't like and when they take against you ........ 
they have their 'narks' all over the place imo - who seem to be allowed to behave as badly as they want with no come back. 

sun 22 june 2025
happy summer - goodbye to spring. 
i ended up in rfh a&e again fri night due to my wrist/hand [ra] flaring up again - my upper arm had been hurting days earlier and i think i may have aggravted overdoing it a bit with my arms. the pain was excrutiating and even touching parts of the area was very painful.    so for the 2nd time in lest than 4 months im back in the a&e for the same condition [though it wasnt as bad as the 1st time [9-10 march 2025] was there for 12 or so hrs, not including waiting at the hospial pharamist to for the steriods -2 month course, decrease the dosage each week until 8 wks are up. 

this time some procedures here different - some the same - staff etc doing their best to help patients but
the length of time waiting to see dr etc was up to 17hrs. 

i was tired, stressed, in pain and not happy i was back their again, my anxiety peeped a bit even after a few hrs wait and by hr 10, i felt like i was being held againt my will [much much longer than i thought i was able to manage and accept] was being abused again. some others complained about the wait, some left before the dr got to them. 
i neededs to get from there - i felt that i was going to explod, to bash my head hard against a door. 
i told them i have anxiety, that im feeling like blah blah blah, i really can't stay there for so long, but i couln't leave without seeing drs and getting prescription [hence the feeling captured/againt my will] 
it was an awful experience 
nb my other arm/shoulder/neck area also flared up whilst there

flat c - main door slammed hard,  then flat door and heavy footsteps on stairs- done on purpose imo to cause annoyance/harassment to me. then banging about above my bedroom. 

25 june 2025
10am flat c closes door loudly again causing me harassment 

26 june 2025
flat c keeps banging her flat door shut - to cause me annoyance - she bangs flat door a lot more than she does the main front door - if she can close the main front door quietly on say 4/5 times she has used it, then why not her flat door? [the answer is [imo] to cause me harassment]

27 june 2025
 c still slamming/shutting/banging flat door shut x3 - there no need for it imo other than to cause me harassment


sun 6 july 2025
tenant in flat c is still closing her flat door in a noisey way that casues me harassment. x2 today. 

Thursday, 20 March 2025

Anthony Hardy

chapters 6/Housing, 7/Mental Health Act and 8/Mental illness Here

"Preface 
The independent review of the care and treatment of Anthony Hardy was commissioned by North Central London Strategic Health Authority and the London Borough of Camden with the support and cooperation of the Metropolitan Police. It was commissioned in accordance with guidance published by the Department of Health in circular HSG(94)27, The Discharge of Mentally Disordered People and their Continuing Care in the Community. "

The Terms of Reference are as follows: 
Stage 1 – Fact Finding 
1 to report on the treatment, care and housing services provided to Anthony Hardy by the NHS and Local Authority from 18 January 2002 (the time of the first murder) until his arrest on 2 January 2003, in the context of his previous history 
Stage 2 – Evaluation 
2 to assess the suitability and appropriateness of those services in view of the patient’s assessed health, social care and housing needs and previous history 
3 to review the extent to which those services, and the decisions of the mental health act managers, corresponded with statutory obligations, relevant national guidance and local operational policies and to identify any deficiencies
4 to examine the adequacy of inter-agency collaboration between the NHS, Local Authority and the police and the effectiveness of communications with/between all agencies who had contact with Anthony Hardy 
5 to make recommendations to the responsible bodies so that, as far as possible in similar circumstances in the future, harm to patients, staff and the public is avoided"



Anthony Hardy is reported to have died on 25 Nov 2020 after catching the Covid-19 Virus HERE 


Additional Information
R  V Anthony John Hardy 
Issue:

Whether a whole life term was required for a man with mental disorder who admitted 3 murders




Thursday, 6 March 2025

Disability Oversight Panel meetings

 work in progress

Camden Council Disability Oversight Panel meetings 

Tu 26 Sept 2017  -  6:30pm  HERE  CANCELLED. 
Th 12 Oct  2017 -        "       HERE    
Mo 4 Dec 2017   -       "        HERE  

Th 1 Feb 2018        "           HERE    
Tu 26 June 2018       "         HERE     
 Th 1 Nov 2018          "      HERE    

 We  27 Feb 2019      5pm     HERE
        24 July 2019                 HERE  
         6 Nov 2019                  HERE    
         
8 Feb 2020                        HERE     
3 Nov 2020                  HERE  CANCELLED   

2 Nov 2021 HERE         

8 March 2022 HERE   

10 Jan 2023 HERE
2 May 2023 HERE  
4 July 2023 HERE  NO DOCUMENTS     
5 Dec 2023 HERE           

21 Feb 2024 HERE 
11 July 2024 HERE CANCELLED  
28 Oct 2024 HERE        
Mon 25 Nov 2024   5pm HERE
          
Wed- 5 Mar 2025 - 5pm  HERE 
24 June 2025     HERE

tues 3 March 2026 5pm HERE - committee rm 3, town hall 
thurs 22 July 2026 5pm  HERE    greenwood centre, nw5 1LB



      

Thursday, 20 February 2025

Regulatory Standards for Social Landlords


 repairing obligations - landlord and tenant here 


work in progress

The Social Housing [Regulation] Act 2023 [SHRA2023] here  puts in place legislation for Regulators about how social housing landlords must operate their complaints handling schemes  - in order to improve service standards they provide to their tenants. 

it is  "An Act to make provision about the regulation of social housing; about the terms of approved schemes for the investigation of housing complaints; about the powers and duties of a housing ombudsman appointed under an approved scheme; about hazards affecting social housing; and for connected purposes." 


https://www.gov.uk/government/collections/regulatory-standards-for-landlords

Standards for Landlords

"Our regulatory standards set the outcomes that social landlords in England must deliver for tenants"   2 April 2024

Consumer standards The outcomes of the consumer standards apply to all landlords registered with us, including local authorities.

Neighbourhood and Community Here 

Safety and Quality Here 

Tenancy  Here 

Tenancy, Influence and Accountability [including Tenant Satisfaction Measures] Here

Consumer standards Code of Practice Here 

18  July 2024 Camden Council officer report 
Social Housing Regulator Consumer Standards update Here
 " This report is about the updated Consumer Standards introduced by the Regulation of Social Housing Act 2023 and the confirmed Tenants Satisfaction Measures (TSMs) on which the Council must report to Council tenants and the Social Housing Regulator. The Regulator will use TSM performance information to provide the Council with a baseline performance rating against the Consumer Standards which came into operation in April 2024. Local "





Economic standards

Governance and Financial Viability Standard and Code of Practice Here 

Rent Standard and Guidance Here 

Value for Money Standard and Code of Practice Here 


 -----------------------------------------

Housing and Regeneration Act 2008 [Here ]  part 2 Regulation of Social Housing Here