About this blog

Ramblings, thoughts, facts and opinions about political things - starting point council tenant participation with my land-lord Camden council and council tenant reps plus other housing issues, and whatever.


NOTE: I believe this account has been illegally hacked. Little clues have been left for me. They like playing games.

Sunday, 1 December 2024

Housing Ombudsman Special Report

 work in progress 

https://www.housing-ombudsman.org.uk/2024/11/28/special-investigation-into-camden-council/

" Ombudsman special investigation into Camden Council reveals defensive complaint handling culture 

28 November 2024

The investigation was prompted by a significant volume of severe maladministration findings. 

In the report, the Ombudsman investigated 57 individual complaints, making 124 findings of maladministration where obligations, policies or processes were not followed, with a detrimental impact on the residents involved. This represents a maladministration rate of 83% during 2023-24. The Ombudsman also made 275 orders on these cases to make things right for residents. " 


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