Reasonable Adjustments

 Equality Act 2006 here  Commission for Equality and Human Rights [CEHR] - promote human rights, can 

8. In promoting equality of opportunity between disabled persons and others, the Commission may, in particular, promote the favourable treatment of disabled persons.

Equality Act 2010 here 

Schedule 2 -

Services and public functions: reasonable adjustments

Preliminary

[1] This Schedule applies where a duty to make reasonable adjustments is imposed on A by this Part.

The duty 

[2]   1. A must comply with the first, second and third requirements.

      2. For the purposes of this paragraph, the reference in section 20(3), (4) or (5) to a disabled              person is to disabled persons generally.

      3. Section 20 has effect as if, in subsection (4), for “to avoid the disadvantage” there were                  substituted—

                   a. to avoid the disadvantage, or

b. to adopt a reasonable alternative method of providing the service or exercising the function.”

4. In relation to each requirement, the relevant matter is the provision of the service, or the exercise of the function, by A.

5.  Being placed at a substantial disadvantage in relation to the exercise of a function means— 

a.if a benefit is or may be conferred in the exercise of the function, being placed at a substantial disadvantage in relation to the conferment of the benefit, or

b.if a person is or may be subjected to a detriment in the exercise of the function, suffering an unreasonably adverse experience when being subjected to the detriment.

6. In relation to the second requirement, a physical feature includes a physical feature brought by or on behalf of A, in the course of providing the service or exercising the function, on to premises other than those that A occupies (as well as including a physical feature in or on premises that A occupies).

7. If A is a service-provider, nothing in this paragraph requires A to take a step which would fundamentally alter—

(a)the nature of the service, or

(b)the nature of A's trade or profession.

8. If A exercises a public function, nothing in this paragraph requires A to take a step which A has no power to take.